Exams App. Support
- Support email: support@aa-examsapp.com
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Frequently Asked Questions
Q: How can I download the latest version of the app from App Store?
A:
For the App Store version:
1. Please visit/tap on your phone.
2. Tap on “Get” or “Update” to download or update the app on your phone.
For the Google Play Store version:
- Please visit/tap on your phone.
- Tap on “Install” or “Update” to download or update the app on your phone.
Q: I am unable to send an email from the “Help and support” in the app.
A: If the “Contact Us” Send Message does not complete successfully, please email us at support@appliedaccountancy.com.
Q: How can I delete my account and all the associated data?
A: Deleting your account is an irreversible process. To proceed, follow these steps:
1. Open the app.
2. Navigate to Settings page by tapping the Settings tab on the far right.
3. Scroll down the Settings page and select “Delete account and data.”
4. Follow the on-screen instructions to confirm and delete your account, including all related data.
**Important Note**: The deletion of account and data will remove all questions history, performance tracking, notes, bookmarks, profile information, and email.
If you purchased the subscription and confirmed the deletion of account and data, the action will automatically terminate the subscription.